Last updated: 22 October 2026
1. Information We Collect
When you use Momo House, we collect the following information:
- Your name and mobile number for account creation and OTP verification
- Delivery address and GPS location for order delivery
- Order history and payment status
- Device and usage information to improve our service
2. How We Use Your Information
We use your information to process orders, send order updates via SMS, calculate delivery charges based on distance, provide customer support, and improve our platform's features.
3. Payment Information
Online payments are processed securely through Cashfree Payments. We do not store your card numbers, UPI PIN, or banking credentials on our servers. All online transactions are encrypted and handled directly by our payment gateway partner.
4. Data Sharing
We do not sell your personal information to third parties. Your delivery address and phone number are shared only with our delivery partners for the purpose of fulfilling your order.
5. Data Security
We implement reasonable technical measures including encrypted OTP-based login, secure database access, and HTTPS encryption to protect your personal data from unauthorized access.
6. Your Rights
You may request to update your profile information at any time through the Profile section, or contact us to request deletion of your account and associated data.
7. Cookies & Sessions
We use session cookies to keep you logged in and remember your cart items. These are essential for the platform to function and do not track you across other websites.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated revision date.
9. Contact Us
For privacy-related questions or data deletion requests, please visit our Contact Us page.